Terms of service

Tiny Twigs Hockey Co. Terms of Service

Overview

This website is operated by Tiny Twigs Hockey Co. Throughout these terms, “we,” “us,” and “our” refer to Tiny Twigs Hockey Co. By visiting our website or placing an order, you agree to these Terms of Service and our posted policies.

Products and Sizing

Our apparel is made to order. Please review product descriptions, size charts, colors, and order details carefully before purchasing.

We make every effort to display our products accurately. Colors may appear slightly different depending on your screen, and minor variations in print placement or garment measurements may occur.

Orders and Payment

Payment is required when an order is placed. Please provide accurate billing, shipping, and contact information.

We reserve the right to decline or cancel orders due to suspected fraud, product unavailability, or pricing or listing errors. If we cancel an order after payment, we will refund the amount paid for the canceled items.

Prices and product availability may change without notice. Applicable shipping charges and taxes are displayed at checkout.

Order Changes and Cancellations

Because products are made to order, changes or cancellations are not guaranteed. Contact us as soon as possible if you need assistance. Once production begins, an order cannot be changed or canceled.

Shipping and Delivery

Production and delivery estimates are provided in our Shipping Policy. Estimated delivery dates are not guarantees.

Please verify your shipping address before submitting your order. Incorrect or incomplete addresses may cause delivery delays or additional shipping charges. If your package is delayed, lost, or returned to sender, contact us so we can review the issue.

Returns and Product Issues

Returns, exchanges, replacements, and refunds are handled according to our Returns & Exchanges Policy. Please review that policy before ordering.

If you receive a damaged, defective, or incorrect item, contact us promptly with your order number and clear photos.

Website Content

Our original designs, logo, photographs, and written content belong to Tiny Twigs Hockey Co. or their respective owners. You may not reproduce, distribute, or use this content commercially without permission.

Acceptable Use

You may not use this website for unlawful purposes, submit fraudulent orders, interfere with website security, or violate another person’s rights.

Privacy

Personal information submitted through our website is handled according to our Privacy Policy.

Errors and Updates

We may correct errors in product descriptions, prices, availability, or other website information. If an error affects an existing order, we will contact you about the available options.

We may update these Terms of Service by posting a revised version on this page. Updated terms apply to future use and orders; they do not retroactively change an existing purchase.

Your Rights

Nothing in these terms limits rights or remedies that cannot be excluded under applicable consumer protection laws.

Contact Us

For questions about these terms or your order, please contact:

Tiny Twigs Hockey Co.
Email: nichole@tinytwigshockeyco.com