Shipping policy

Tiny Twigs Hockey Co. Shipping Policy

Made Especially for You

Each item is printed to order. Most orders are produced and shipped within 2–4 business days after entering production. Some products may take longer, and any product-specific estimates will be listed on the product page.

Production time does not include shipping transit time.

Shipping Rates and Delivery

Shipping charges are displayed at checkout before you complete your purchase. Available shipping destinations are determined at checkout.

Delivery time varies by destination and carrier. Production and delivery estimates are not guaranteed. Holidays, weather, and carrier delays may affect arrival dates.

Order Tracking

Once your order ships, you will receive an email with tracking information. Please allow 1–3 business days for the carrier to update the tracking status.

Shipping Addresses

Please double-check your shipping address before placing your order. If you notice an error, contact us immediately through our website’s Contact page. Address changes cannot be guaranteed once your order is being processed.

Orders returned because of an incorrect or incomplete address may require additional shipping charges to resend.

Delayed or Missing Packages

If your package appears delayed, lost, or marked delivered but has not arrived, please contact us through our website’s Contact page with your order number. We will work with our fulfillment partner to investigate and help resolve the issue.

Damaged or Incorrect Items

If your order arrives damaged or contains an incorrect item, please follow the instructions in our Returns & Exchanges Policy.